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| Of Change and Related Drabbles |
| Thursday, May 28, 2009 |
I just found out this afternoon that I'd be part of the corps of people in my team shuffled over to another one. Team Tony Magsino no more, say hello to Team Terry Sandoval.
In retrospect I've only had to be moved around twice in my whole career in eTel, once back with Team Eriq Sacro to Team Tony and this one move which will most likely be valid by June 12 (Independence Day. Go figure). Change isn't really that rare in my line of work, and in a 2 year stint an agent may experience being under the leadership of maybe 2 or 3 people before being a leader himself or moving on to support jobs like training or Quality Assurance. What really surprised me though is how I was put on the list of people who got moved because they have tenure, and of the six people I was bundled with I probably had the least amount of experience (under 2 years).
It's never fun to leave one team for the next, because most of the time one takes a lot of time to even make friends with total strangers (and in our team initiation means a karaoke number) and adjust to the support styles of your leaders, let alone make your metrics count for that quarter. But if I were to look at this in a positive light, which knowing how I'm writing this post in my head means I will, I'd have to say I need some shaking up in my work life. I mean it's nice and all but it's gotten too static for even my slacker tastes.
Change has been very good to me these days what with the shift from voice support to chat, then learning how to be a mentor to the newbies and trying not to traumatize them permanently so as not to affect team metrics. I really wanted to get into training just because I didn't really want to spend time on the phones no more. A few months after I said that my team gets picked as part of the Pilot Five for chat support and I stop taking calls. I never did get that trainer job but I'm still hoping for something to open up around that line of work. Maybe technical?
The point is I'm getting to think I'm placing myself in a comfort zone of my own making. If this keeps up I'll never get anywhere. Forget finding a job in corporate. I need some time to at least make my brain adjust to always needing to adjust, redundant as that sounds. Maybe pick up a few new skill sets. Anyone know of animation workshops that cater to young professionals? There's too much to see and so much to do, and I almost want to ask God what he has planned to keep from getting overwhelmed of it all. For now though, I think I'll take 8 hours to sleep.
Good night.
Signed,
Jay AggabaoLabels: change, teamshift |
posted by Jay @ 6:47 AM  |
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| About Me |
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Name: Jay
Home: Parañaque, Metro Manila, Philippines
About Me: I'm a frustrated digital artist who wants to break into the animation industry. In between school and creative projects I like to help out at my church and surf the net
See my complete profile
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